Browsing Jensen, Karen by Author "Forshaw, Natalie"
Blogging at a Small Academic LibraryKingsley, Ilana; Forshaw, Natalie; Jensen, Karen (2006)The Rasmuson Library Circulation blog began as a digital replacement for our Circulation Department white board, which we used to communicate information to student and staff employees, and which was frequently ignored. We were frustrated with our attempts to get everyone to pay attention to the written announcements, procedure changes, and new policy notices, which were regularly posted on the white board. Verbal feedback from both students and staff indicated that there were too many signs, too much visual information, so that everyone felt overloaded and paid little attention to new items. If students or staff were absent for a week or two, they would miss any new announcements, which would be erased by the time they returned to work. There was no record of what had been posted; once erased it was forgotten, so we would find ourselves repeatedly posting the same information, to try to ensure that everyone had read it, and inadvertently causing many to disregard the board entirely. The blog tool provided a solution to all of these concerns, allowing us to reduce the paper waste and visual clutter that a white board produced, archive messages, providing categories for easier reference, and giving users an easy filter to access only the most current information.