• Blogging at a Small Academic Library

      Kingsley, Ilana; Forshaw, Natalie; Jensen, Karen (2006)
      The Rasmuson Library Circulation blog began as a digital replacement for our Circulation Department white board, which we used to communicate information to student and staff employees, and which was frequently ignored. We were frustrated with our attempts to get everyone to pay attention to the written announcements, procedure changes, and new policy notices, which were regularly posted on the white board. Verbal feedback from both students and staff indicated that there were too many signs, too much visual information, so that everyone felt overloaded and paid little attention to new items. If students or staff were absent for a week or two, they would miss any new announcements, which would be erased by the time they returned to work. There was no record of what had been posted; once erased it was forgotten, so we would find ourselves repeatedly posting the same information, to try to ensure that everyone had read it, and inadvertently causing many to disregard the board entirely. The blog tool provided a solution to all of these concerns, allowing us to reduce the paper waste and visual clutter that a white board produced, archive messages, providing categories for easier reference, and giving users an easy filter to access only the most current information.
    • UAF Libraries Graduate Student Library Use Survey Fall 2007

      Jensen, Karen; Lehman, Lisa; Ruess, Diane; Christie, Anne (2007-11-21)
    • UAF Libraries Faculty and Researchers Library Use Survey Fall 2007

      Jensen, Karen; Lehman, Lisa; Christie, Anne; Ruess, Diane (2007-11-21)
      Triennial campus-wide UAF libraries use survey, summary of results for faculty and researchers.
    • UAF Libraries Undergraduate Student Library Use Survey Fall 2007 

      Jensen, Karen; Ruess, Diane; Lehman, Lisa; Christie, Anne (2007-12-11)
      Triennial campus-wide UAF libraries use survey, summary of results for undergraduate students.
    • Under New Management: Developing a Library Assessment Program at a Small University

      Jensen, Karen (Library Assessment Conference, 2008)
      Prompted by new leadership in both the library and the university, the University of Alaska Fairbanks (UAF) Rasmuson and BioSciences Libraries recently established a strategic planning process that included the creation of a general assessment program for the libraries. The library administrative team felt that it was time to assess our program and come up with a new action plan. The purpose of these efforts is to ensure that spending and staffing priorities match current user needs, to respond to university-required performance measures, and to help with strategic planning. The assessment program includes gathering library user and use data, systematic collection analysis, and implementation of an ongoing campus-wide community survey. This paper describes how a task force of four UAF librarians recently adapted and implemented surveys of faculty, graduate, and undergraduate students, modeled on a process conceived by the University of Washington Assessment Program. The UAF libraries’ surveys yielded response rates of 25% (243/943), 19% (143/750), and 8% (431/5086) among the three groups, respectively. Included are an overview of the assessment program, the survey planning and implementation process, and a summary of results and action plan. Recommendations for conducting small-scale surveys are provided.
    • Beyond “classroom” technology: The equipment circulation program at Rasmuson Library, University of Alaska Fairbanks

      Jensen, Karen (Taylor & Francis Group, 2008-09-30)
      The library at the University of Alaska Fairbanks offers a unique equipment lending program through its Circulation Desk. The program features a wide array of equipment types, generous circulation policies, and unrestricted borrowing, enabling students, staff, and faculty to experiment with the latest in audio, video, and computer technologies, for both academic and personal enrichment projects. The program enjoys great popularity and significant financial support by the University. The results of a recently conducted online patron survey demonstrate the need for continued support and further development of the equipment lending program.
    • Learning 2.0: A Tool for Staff Training at the University of Alaska Fairbanks Rasmuson Library

      Kingsley, Ilana; Jensen, Karen (Electronic Journal of Academic and Special Librarianship, 2009)
      This paper describes a Learning 2.0 library staff training project completed in September, 2007 at the University of Alaska Fairbanks Rasmuson Library. The project planning process, curriculum creation, implementation, incentives, and outcomes are included, along with a summary of survey results from program participants. Recommendations for implementing this free and useful staff training tool by other academic libraries are included, as well as a link to the Library’s Learning 2.0 blog.
    • UAF Libraries Faculty and Researchers Library Use Survey Fall 2010

      Jensen, Karen; Christie, Anne; Lehman, Lisa; Ruess, Diane (2010-11-09)
      Triennial campus-wide UAF libraries use survey, summary of results for faculty and researchers.
    • UAF Libraries Undergraduate Student Library Use Survey Fall 2010

      Adasiak, Paul; Jensen, Karen; Christie, Anne; Lehman, Lisa; Ruess, Diane (2010-11-09)
      Triennial campus-wide UAF libraries use survey, summary of results for undergraduate students.
    • UAF Libraries Graduate Student Library Use Survey Fall 2010

      Adasiak, Paul; Jensen, Karen; Christie, Anne; Lehman, Lisa; Ruess, Diane (2010-11-09)
      Triennial campus-wide UAF libraries use survey, summary of results for graduate students.
    • Data-Driven Decisions for Library Liaisons: Exploring Strategies for Effectively Managing Diminishing Monograph Collections

      Jensen, Karen (Taylor & Francis, 2012-01-01)
      Many academic libraries have liaison programs as a means of building relevant and useful library collections and to promote library resources to campus users. Librarians have long served as liaisons without the benefit of much data to guide decisions. In this age of library budget cuts, librarians need to make every dollar count. What collection and use data help liaisons build a quality monograph collection that better meets the needs of library users? This article offers some ideas for providing the data needed by liaisons for more informed decision making and collection management and, ultimately, for ensuring that library materials purchased are needed and used.
    • Managing Library Electronic Resources Using Google Sites

      Jensen, Karen (Routledge, 2013-06-04)
      After attempting to use a home-grown Drupal database to administer electronic resources and later a vendor-provided electronic resources management (ERM) system, the University of Alaska Fairbanks Libraries created a Google Site that quickly proved to be more efficient than either previous system. Although this new system may not be a permanent solution, as ERM software continues to evolve, this original answer to a complex problem streamlines workflow, allows for further innovation and development and, best of all, comes with a Google mail account, and no formal training is needed.
    • No More Liaisons: Collection Management Strategies in Hard Times

      Jensen, Karen (2017-01-17)
      Collection development in medium to large academic libraries typically involves multiple subject librarians or “liaisons.” The University of Alaska Fairbanks (UAF) Libraries have lost significant numbers of personnel in the last four years due to attrition and retirements, including most of the professional liaison librarians whose positions will not be replaced in the foreseeable future. In addition to this challenge, collection budgets have been severely reduced due to the State of Alaska's ongoing budget crisis, necessitating large cancellation projects. This article examines UAF Libraries’ collection strategies used to sustain a research-intensive collection without liaisons and with a drastically reduced budget.