Speaking of change: a conversation analysis of organizational change in a business meeting
dc.contributor.author | Ludwig, Erik J. | |
dc.date.accessioned | 2014-10-25T00:29:46Z | |
dc.date.available | 2014-10-25T00:29:46Z | |
dc.date.issued | 2014-05 | |
dc.identifier.uri | http://hdl.handle.net/11122/4570 | |
dc.description | Thesis (M.A.) University of Alaska Fairbanks, 2014 | |
dc.description.abstract | Current theories of communication in human organizations conceptualize them as entities that are created, maintained, and changed in the everyday discourse among the individuals who comprise them. In arguing this general perspective, however, these theories do not come to grips with how the processes of creating, maintaining, and changing are actually implemented in the actual day-to-day talk that occurs in organizations. This study utilized an abstract characterization of episodic and continuous change in organizations to inform a single-case, conversation analytic investigation of the talk-in-interaction in a recording of business meeting in a small company. The analysis revealed that features of both episodic and continuous change were evident or "hearable" in the talk, in particular the active restructuring of the organizational chart for one division of the company. These changes were evident both in the explicit discussion, as well as in key internal features of the talk such as shifts in the organization of turntaking. The analysis makes evident that current theorizing in organizational communication in general, and in organizational change in particular, needs to be amended in order to more directly link abstract generalizations about change to the details of how it is achieved in everyday talk. | |
dc.title | Speaking of change: a conversation analysis of organizational change in a business meeting | |
dc.type | Thesis | |
dc.type.degree | ma | |
dc.identifier.department | Department of Communication | |
dc.contributor.chair | Arundale, Robert B. | |
dc.contributor.chair | DeCaro, Peter A. | |
dc.contributor.committee | Shoaps, Robyn A. | |
refterms.dateFOA | 2020-03-05T09:12:40Z |