• A model of downward abusive communication: exploring relationships between cognitive complexity, downward communicative adaptability, and downward abusive communication

      Wallace, Elizabeth Adeline (2013-05)
      A model was proposed to understand the antecedents of abusive supervision. Relationships were explored between cognitive complexity, downward communicative adaptability, and downward abusive communication. Superiors from various organizations were asked to take an online survey which measured superiors' cognitive complexity, downward communicative adaptability and abusive supervision. There was no evidence to support H1, which linked cognitive complexity to downward communicative adaptability, but there was evidence for H2, which stated that downward communicative adaptability was negatively correlated with downward abusive communication. The RCQ proved to be reliable but its validity was questioned in the present study which is why H1 may not have been supported.